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Frequently asked questions
One membership lets you book classes across any partner studio in the city. Browse, reserve a slot, and check in — switch between disciplines whenever you like.
Open Membership in the app and tap Freeze. You can pause for a while and unfreeze whenever you’re ready to come back.
Scan the QR code at the studio with the app, shortly before your session starts.
Yes — cancel ahead of time in the app and your spot is released automatically for other members.
Apply on the partner site — you set your own rate and stay in control of which slots you open.
Still need a hand?
Chat with us in the app, or reach the team at support@well-zo.com · +976 8826 8675 · Mon–Fri, business hours